Privacy Policy

How we collect, use and protect your data

AVI Services takes the protection of personal data seriously and processes all information in accordance with the General Data Protection Regulation (GDPR). This policy explains what data we collect, how we use it, and what rights you have as a user of this website.

1. Responsible Entity (Data Controller)

AVI Services
[Street / Number]
[Postal Code / City]
Germany
Email: [contact email]

2. Collection of Personal Data

We only collect personal data that you actively provide or that is technically required to operate this website.

2.1 Data you provide voluntarily

When contacting us through our forms or email, we may process:

  • Name and contact information

  • Company name and role

  • Message content and project details

  • Attached documents (e.g. PDFs, specifications)

This data is used exclusively to process your request.

2.2 Automatically collected data (server logs)

For technical stability and security, our server may store:

  • IP address (anonymised where possible)

  • Browser type and version

  • Time and date of access

  • Referrer URL

  • Accessed pages

This information is not merged with other data sources.

2.3 Cookies

Cookies may be used to ensure proper functionality (e.g., language settings, session cookies).
Non-essential cookies are only set with your consent.

3. Purpose of Data Processing

We process personal data exclusively for:

  • Responding to inquiries and project requests

  • Preparing quotations or follow-up communication

  • Technical operation, security, and optimisation of the website

  • Legal or contractual obligations

We do not use your data for automated decision-making or profiling.

4. Legal Basis

Your data may be processed on the basis of:

  • Art. 6(1)(a) GDPR – Consent (e.g., when using the contact form)

  • Art. 6(1)(b) GDPR – Contract or pre-contractual measures

  • Art. 6(1)(f) GDPR – Legitimate interest (website performance and security)

5. Storage Duration

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected.
This includes legal retention obligations (e.g., tax or commercial law).

If you request deletion, we will comply unless legal obligations require otherwise.

6. Data Sharing

We do not share your personal data with third parties unless:

  • it is required to process your request (e.g., service provider communication),

  • it is legally required, or

  • you have explicitly given consent.

Hosting providers and plugins may technically process data on our behalf under GDPR-compliant agreements.

7. Your Rights

As a data subject, you have the right to:

  • Access your stored personal data

  • Request correction of incorrect data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at: [email address].

8. Data Security

We use industry-standard security measures to protect your personal data against loss, misuse, or unauthorised access.
While no system is completely secure, we continuously review and improve our technical and organisational measures.

9. External Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of these external providers.

10. Updates to This Policy

We may revise this Privacy Policy to reflect changes in legal requirements or improvements in our services.
The latest version will always be available on this page.